At Jummor Sport, all products are made-to-order, crafted specifically for you. We are committed to delivering high-quality products and ensuring customer satisfaction.
📅 30-Day Guarantee
We offer a 30-Day Guarantee from the date your order is delivered.
If there is any issue with your order, we will work with you to make it right.
✅ Eligible for Replacement or Refund
We will offer a free replacement or refund if your item:
Arrives damaged or defective
Has printing errors or poor quality
Is incorrect (wrong item, design, or size sent by us)
❌ Non-Returnable Items
Due to the nature of made-to-order products, we do not accept returns or refunds in the following cases:
Change of mind
Incorrect size selected by the customer
Minor color differences (due to screen settings or lighting)
📸 Proof Requirement
To request a replacement or refund, please contact us within 7 days of delivery and include:
Your order number
Clear photos showing the issue
We may not be able to process your request without sufficient evidence.
🔄 Resolution
If your request is approved, we will:
Send a free replacement, or
Issue a refund (if replacement is not possible)
🚫 Returns
In most cases, you are not required to return the item.
If a return is necessary, we will provide instructions.
⏳ Order Changes & Cancellation
You may request changes or cancellation within 24 hours of placing your order.
After 24 hours, orders are sent to production and cannot be canceled
Cancellations within 24 hours may be subject to a 15–20% processing fee
📦 Shipping Notes
Orders are processed within 2–5 business days
Shipping time: 12–15 business days (international)
Delays caused by carriers are beyond our control
💳 Payment & Security
All payments are secure and encrypted.
We accept major payment methods.
📩 Contact Us
If you have any questions, please contact us at: support@jummor.com
