Contact Us

Questions about an order, a product or a design? We are happy to help.

Email

support@jummor.com
We aim to reply within 12–24 business hours.

Support hours

Monday to Friday, 9:00 AM to 6:00 PM (GMT+7). Replies may take longer on weekends and holidays.

For faster help, please include

  • Your order number
  • A short description of the issue
  • Photos, if something is wrong with your item

Quick answers

  • Production: 2–5 business days. Delivery: 14–18 business days after your order ships.
  • Order changes and cancellations: within 24 hours of ordering.
  • Damaged, defective or wrong items: contact us within 30 days of delivery.

Jummor is operated by Bat Media LLC, 2020 N Academy Blvd Ste 261 4349, Colorado Springs, CO 80909, United States. This is our business address, not a return address.